Privacy Policy
Last updated: April 10, 2026
This Privacy Policy explains how rocketplayvip.com ("we", "us", "our") collects, uses, stores and protects personal data when you visit our website. rocketplayvip.com is an independent informational resource that publishes reviews, guides and comparisons of online casinos — we do not operate any gambling platform, accept wagers or process financial transactions. The entity responsible for data processing is the operator of rocketplayvip.com, contactable at [email protected]. This policy is effective from the date shown above and applies to all visitors of our website regardless of location. We are committed to compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the EU General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) where applicable to visitors from the European Economic Area.
1. Personal Data We Collect
1.1 Data You Provide Directly
When you contact us through our contact page or email, we collect the information you voluntarily submit: your name, email address, message subject and message content. This data is collected solely to respond to your enquiry and is never used for marketing purposes unless you explicitly opt in. We do not collect payment details, casino account credentials, passwords, identity documents or any financial information — we are a review website, not a financial services provider.
1.2 Data Collected Automatically
When you browse our website, our servers and analytics tools automatically record certain technical information. Your IP address is processed to determine approximate geographic location for serving relevant content and to protect against DDoS attacks — IP addresses are anonymised within 24 hours. We record your browser type and version (User-Agent string) to optimise how pages render on your device, along with your operating system and device type (desktop, mobile, tablet) for responsive design adaptation. The pages you visit and time spent on each page help us understand which reviews and guides are most useful, allowing us to prioritise content updates. Your referral source (the URL you came from) tells us whether you arrived via a search engine, social media or another website. We also log your browser language setting to serve content in the appropriate language, and your screen resolution to ensure images and layouts display correctly across devices.
1.3 Cookies
We use cookies and similar tracking technologies to support basic site functionality, analytics and affiliate link tracking. A cookie is a small text file placed on your device by your browser. For a complete list of every cookie we use — including its name, provider, purpose and retention period — please refer to our Cookie Policy.
2. How We Use Your Data
Service delivery and improvement: We analyse which casino reviews receive the most traffic and engagement so we can focus on creating the content our readers find most valuable. This analysis uses aggregated, anonymised data only.
Analytics and statistics: We use Google Analytics 4 to understand visitor behaviour in aggregate — page views, session duration, traffic sources, device breakdown. All data is anonymised and cannot identify individual users. This helps us identify popular content, spot technical issues and improve overall user experience.
Affiliate link tracking: When you click an affiliate link to a casino website, the affiliate network may set a cookie to record the referral. This cookie contains only a technical click identifier — not your name, email or any other personal data. This tracking is necessary for the proper functioning of our affiliate programme. For more details, see our Affiliate Disclosure.
Security: We process technical data (IP addresses, request patterns) to protect our website against malicious attacks, spam bots and automated scraping. Cloudflare, our CDN and security provider, handles this at the network level.
Communication: If you email us, we use your contact details exclusively to respond to your enquiry. We do not add you to any mailing list.
Legal obligations: We may retain certain data where required by applicable law, such as tax or accounting regulations.
3. Legal Basis for Processing
Under the GDPR, our processing activities rely on the following legal bases. Consent (Art. 6(1)(a)): We obtain your consent before setting non-essential cookies via our cookie consent banner; you may withdraw this consent at any time through your browser settings or by clearing cookies. Legitimate interest (Art. 6(1)(f)): We process analytics data and security logs under our legitimate interest in understanding our audience, improving content quality and protecting our website from abuse; we have assessed that these interests do not override your fundamental rights. Contractual necessity (Art. 6(1)(b)): Processing your name and email is necessary to respond to your contact form submissions. Legal obligation (Art. 6(1)(c)): We may retain records where Australian tax or corporate law requires us to do so. Under the Australian Privacy Act, we collect personal information only where reasonably necessary for our functions, and we take reasonable steps to notify you of the collection at or before the time of collection.
4. Third-Party Data Sharing
Google Analytics 4 (Google LLC, USA): We use GA4 for website analytics. Transferred data includes anonymised IP addresses, page-view behaviour and device information. Data transfers to the United States are protected by Standard Contractual Clauses (SCCs) as approved by the European Commission, and Google participates in the EU-US Data Privacy Framework. Google's privacy policy: policies.google.com/privacy.
Cloudflare Inc. (USA): Our website uses Cloudflare for DDoS protection, content delivery acceleration and basic security. Cloudflare processes server access logs, IP addresses and request data. Cloudflare's privacy policy: cloudflare.com/privacypolicy.
Affiliate networks: When you click an affiliate link, the relevant casino's tracking platform (such as Income Access, NetRefer or SoftSwiss Affiliates) records the click event including a technical click ID, timestamp and your country-level geolocation. These networks do not receive your name, email or any other identifying information from us.
We do not sell your personal data to third parties. We do not share data with advertising networks for targeted advertising. We do not transfer your information directly to online casinos — a casino receives your data only if you choose to visit their website and register an account yourself.
5. International Data Transfers
Some of our data processors are located outside Australia and the EEA — notably Google (United States). We ensure appropriate safeguards through Standard Contractual Clauses (SCCs) and adequacy decisions issued by the European Commission. Where the EU-US Data Privacy Framework applies, we rely on the processor's certification under that framework. You may request a copy of the relevant transfer safeguards by contacting [email protected].
6. Data Retention Periods
We retain personal data only as long as necessary for its original purpose. Contact form submissions (name, email, message) are retained for 12 months from your last communication, then permanently deleted. Server access logs are kept for 90 days for security monitoring, then purged. Analytics cookies have varying lifespans: the _ga cookie expires after 2 years, _gid after 24 hours — see our Cookie Policy for the complete list. Affiliate tracking cookies typically expire within 30-90 days depending on the network. Data required by law (e.g. tax records) is stored in accordance with applicable statutory retention periods, generally 3-7 years. Once retention periods expire, data is either permanently deleted or irreversibly anonymised.
7. Your Rights
Under the GDPR and the Australian Privacy Act, you have the following rights regarding your personal data:
Right of access (GDPR Art. 15 / APP 12): You may request a copy of all personal data we hold about you. We will respond within 30 days of receiving your verified request.
Right to rectification (GDPR Art. 16 / APP 13): If any data we hold about you is inaccurate or incomplete, you have the right to request its correction.
Right to erasure (GDPR Art. 17): You may request deletion of your personal data where there is no legitimate reason for us to continue processing it — sometimes called the "right to be forgotten."
Right to restrict processing (GDPR Art. 18): You may ask us to suspend processing of your data in certain circumstances, for example while we verify its accuracy.
Right to data portability (GDPR Art. 20): You may request your data in a structured, machine-readable format (JSON or CSV) for transfer to another controller.
Right to object (GDPR Art. 21): You may object to processing based on legitimate interests at any time. We will cease processing unless we demonstrate compelling legitimate grounds.
Right to withdraw consent: Where processing is based on consent (e.g. non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to complain: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or, for EEA residents, with your local data protection authority.
To exercise any of these rights, email us at [email protected]. We will acknowledge your request within 72 hours and fulfil it within 30 calendar days.
8. Data Security
All connections to rocketplayvip.com are encrypted with 256-bit SSL/TLS — your browser address bar displays the padlock icon and the https:// prefix. Our hosting infrastructure is provided by Cloudflare, which implements enterprise-grade DDoS mitigation, web application firewall (WAF) rules and automatic security patching. Access to any stored personal data is restricted to authorised team members only, protected by two-factor authentication (2FA). We perform regular backups with encrypted storage to prevent data loss. While no system can guarantee 100% security, we implement all reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.
9. Children's Data
rocketplayvip.com is intended exclusively for individuals aged 18 years and over. We do not knowingly collect personal data from anyone under 18. Our content relates to online gambling, which is legally restricted to adults. If we discover that we have inadvertently collected data from a minor, we will delete it immediately upon discovery. If you believe a child has submitted personal information to us, please contact us at [email protected] so we can take prompt action.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The "Last updated" date at the top of this page will always reflect the most recent revision. Where changes are material — for example, adding new categories of data collection or new third-party processors — we will place a prominent notice on our website for at least 30 days. Continued use of the website after such changes constitutes your acceptance of the updated policy. We encourage you to revisit this page periodically. For questions about this Privacy Policy, contact us at [email protected] or via our Contact page.